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Most Frequently Questions with Answers

To assist clients we have listed some of the most Frequently Asked Questions with answers.

We envisage that the questions are listed and when client hovers over or clicks the question the answer will appear in an expanded box. We assume that the same questions and answers will be listed and appear in the NoFlush FAQ’s section of the website

NoFlush Urinals Solutions FAQ’S

Q. How do I know when to replace the NoFlush BioSleeve?
ANS. The BioSleeve will need replacing on average every 3 months. Urinals with more than one cistern may require more frequent replacement. Check the amount of biological (blue/green) material remaining in the BioSleeve by lifting the BioSleeve out of the waste outlet adaptor and checking the material under the cap.
Q. Who Can Change The NoFlush BioSleeves?

ANS. The NoFlush BioSleeve is designed to be change quarterly by the school or business cleaner or onsite maintenance person or plumber. They are specifically designed to be easy to remove and replace. If your school or business has contract cleaners who change frequently NoFlush urinal solutions provides a NoFlush BioSleeve Management and Changeover Service.

Q. Does NoFlush Provide an Annual NoFlush BioSleeve Management and Changeover Service

ANS. Yes Definitely. NoFlush Urinal Solutions provides a NoFlush BioSleeve Management and Changeover Service for numerous clients Australia wide. NoFlush Urinal Solutions provides a 20% discount for all consumables provided under and as part of an annual NoFlush BioSleeve Management and Changeover Service.
What are the benefits of a NoFlush Urinal System?
•Restricts biofilm build up, prevents seepage, and helps preserve seals.
•Provides a physical air lock.
•Helps prevent blockages and keeps pipe work clean.
•Reduces water usage significantly.
•Improves overall urinal hygiene.
•Reduces water use, deodorising and maintenance costs.

Q:How do I know when to replace the BioSleeve?
A: The BioSleeve will need replacing on average every 3 months. Urinals with more than one cistern may require more frequent replacement. Check the amount of biological (blue/green) material remaining in the BioSleeve by lifting the BioSleeve out of the waste outlet and checking the underside of the cap.

Why is there a smell coming from the urinal outlet?
The BioSleeve may have expired. Remove the BioSleeve from the outlet and check the level of biological material remaining and replace if necessary . High use areas may require that the BioSleeve be replaced more frequently than the average 3 months. It is recommended that the BioSleeves be checked at least monthly intervals to ensure adequate “good” bacterial population.
The BioSleeve may not be contacting the water table in the urinal. Fitting of an extension tube may be required.
Good and effective bacteria may have been killed by use of products that contain bleach or other harsh chemicals. Refrain from using cleaning products other than the recommended No Flush BioClean concentrate.
Flushing may be occurring too often affecting the amount of good bacteria that break down the uric acid. Reset the timer so that flushing occurs on a 4-6 hourly basis.
Daily Cleaning instructions may not be followed correctly. Ensure that cleaning staff are well versed in the cleaning procedure . ( Refer PDFs on Cleaning instructions)

Why is the urinal not flushing?
The timer is only set to open the solenoid valve every 4-6 hours to maintain the good bacteria.
Timer may need resetting or require replacement.

The solenoid does not close?
Debris from the pipes may have lodged in the solenoid valve. Ensure that a filter screen is fitted in the M&F valve prior to connection.
The solenoid valve may be worn and require replacement.

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